Prior to placing an order, it is your responsibility to verify whether the product is marked as "Returnable" or "Non-Returnable."

Return requests may be raised through Voice Support during working hours (10:00 AM to 7:00 PM, Monday to Saturday) or through Chat Support, where a ticket may be submitted at any time within 3 (three) days from the date of delivery, with the date of delivery counted as Day 0. The return window closes at 11:59 PM on Day 3. Requests made after this window shall not be processed.

You can either write us on support@for-real.in, https://wa.me/916232724201, or call us on +917669961010 with your order number and reason for return.

To qualify for a return:

• The product must be unused.
• All original tags, labels, packaging, and accompanying materials must be intact.
• The product must not show signs of use, washing, damage, alteration, or tampering.
• You must provide a valid reason for the return. While acceptance remains subject to Brand determination, generally accepted reasons include:
  • Issues with size or fit
  • Quality defects or damage
  • Receipt of an incorrect item
  • Product materially not as described

All returns are subject to validation in accordance with the Brand's internal processes.

Once a return request is approved:

• Reverse pickup shall be arranged by the respective Brand partner through its authorised logistics provider.
• Pickup attempts may be made multiple times as per the logistics partner's policy. Failure to hand over the product during scheduled attempts may result in closure of the return request.
• Return shipping is arranged by the respective Brand partner at no additional cost to the customer, subject to the return being approved and eligible.

• Size exchanges are permitted for eligible products, subject to stock availability.
• Exchanges across different styles are not supported.
• If an exchange is not possible, a refund shall be processed in accordance with the Refund Policy.

Returned products are subject to validation by the respective Brand partner. Brand validation of the returned product is typically completed within 5–7 business days of pickup, following which For Real initiates the refund immediately. In the event a returned product does not meet the required conditions upon inspection, the resolution shall be determined by the Brand partner in accordance with their applicable policies.

Customers may initiate return requests for individual item(s) within an order, provided such item(s) meet the return eligibility criteria. Promotional benefits, if applicable, may be recalculated proportionately.